99.9% Uptime Guarantee

99.9% Uptime GuaranteeAussiecom has a solid commitment to providing you with the very best web hosting service we can - that's why we can offer you a straightforward and rock-solid 99.9% uptime guarantee!

How the uptime guarantee works

If your web site, databases, email or webmail is unusable as a result of a failure in our systems and for reasons other than previously announced scheduled maintenance, coding or configuration errors on your part, we'll credit your account with 1 day hosting free for each 1 hour of service interruption.

We begin assessing credit from the time you open a support ticket to report the problem.

That's all there is to it - no arguments, no hassle, no pages of fine print - Aussiecom's 99.9% uptime guarantee - it just doesn't get any better than that!