99.9% Uptime Guarantee
How the uptime guarantee worksIf your web site, databases, email or webmail is unusable as a result of a failure in our systems and for reasons other than previously announced scheduled maintenance, coding or configuration errors on your part, we'll credit your account with 1 day hosting free for each 1 hour of service interruption. We begin assessing credit from the time you open a support ticket to report the problem. That's all there is to it - no arguments, no hassle, no pages of fine print - Aussiecom's 99.9% uptime guarantee - it just doesn't get any better than that! |